Why DashTel?

Choosing the right telecom solutions can feel overwhelming. That’s where we come in, an independent expert who navigates the complexity on your behalf. Here are 10 powerful reasons why partnering with DashTel is a smart move for your business:

1. Lower Costs

We negotiate every day and know the going rates across providers, markets, and services. With insider knowledge and long-standing vendor relationships, we make sure you never overpay, and often save you significantly compared to going direct.

2. More Choices, Better Fit

Because we work with nearly every major carrier and countless niche providers, you get multiple solutions tailored to your budget, needs, and location. Voice, Data, Mobility, Cloud, Security Cameras, you name it, we’ll source it.

3. Market Expertise at Your Fingertips

Whether you’re opening a new office or expanding globally, brokers have access to hundreds of vendors and regional partners. We stay trained on the latest technologies, promotions, and solutions so you always get the most current options available.

4. We are vendor neutral

We’re not tied to any single carrier. That means our only goal is to match you with the provider that delivers the best results for your business, not the one we’re obligated to sell.

5. One Point of Contact

Instead of juggling multiple carrier reps, you get a single partner who knows your business inside and out. That means faster communication, easier troubleshooting, and someone who’s always in your corner.

6. Help When Problems Arise

Billing issues? Service outages? Disputes with carriers? We escalate directly through provider channels and fight on your behalf to get issues resolved quickly.

7. Time Back for Your Team

Gathering quotes, comparing services, and negotiating deals takes hours you don’t have. We do the heavy lifting, presenting only the best-fit solutions. Even after installation, we stay engaged to ensure your services are delivered smoothly, essentially giving you free project management.

8. Smarter Renewals

When contracts auto-renew, costs often creep up unnoticed. We proactively review your agreements, renegotiate terms, and even secure more bandwidth at the same price, so you get more without paying more.

9. Long-Term Partnership

We’re not here for a one-off deal. We build long lasting client relationships, supporting your evolving needs year after year.

10. No Cost to You

Best of all, our services come at no charge. We are compensated by the carriers, not the client. You get expert guidance, negotiation power, and ongoing support, all without paying a dime more for your services.

Thinking about switching your service? Below is what you need to do when looking for the right provider:

  • Find providers available in your region.
  • Reach out to them to request pricing details.
  • Wait 5–10 days for responses with quotes.
  • Verify whether all promotions and discounts have been applied.
  • Check for any extra charges, such as fees, surcharges, or installation costs.
  • Compare the finalized offers against other providers.
  • Establish realistic timelines for installation.
  • Carefully review the provider’s Service Level Agreements (SLAs).
  • Follow up to confirm site surveys and installation schedules.
  • Request a documented escalation process for support and service issues.
  • Confirm that invoices are correct and match agreed pricing.

 

Or just call DashTel and let us do what we do best, work on your behalf.

Still not convinced? Below is what you need to do after the installation:

  • Check fist bill and make sure that you were put on the correct pricing plan.
  • Verify that extra hidden fees and installation charges were not added.
  • Have an issue with your service after the install, call customer service, get placed on hold and explain the issue to different reps.

 

Or just call DashTel and have us escalate it to the appropriate department and get it resolved quickly.

With DashTel, it doesn’t stop after we set you up with the best provider, we never stop working!