Business-Boosting VoIP Features

Stay connected wherever you are, office, home, or on the go. Our unified communications platform combines powerful VoIP features into one seamless app, helping you manage calls effortlessly and serve your customers better.

 

Powerful VoIP Features Your Business Can’t Miss

Upgrade your business phone system with a full suite of advanced VoIP tools. Discover the innovative features that customers rely on to communicate smarter, work faster, and stay connected anywhere.

Unlimited Calling

Make and receive calls in the US, Canada, and 40+ international countries with unlimited calling for every user.

Web Calling (WebRTC)

Use your whole business phone system directly from a browser—no desk phone needed.

Video Conferencing

Host secure video meetings with recording, screen share, and live reactions.

Microsoft Teams Integration

Native integration for Microsoft Teams via direct routing or bundled UCaaS.

Mobile App

Make calls and texts with your business number from iOS and Android devices.

SMS / MMS Texting

Send and receive texts, pictures and multimedia using your business number.

Auto Attendant

Custom welcome menus to answer and route callers to the right department.

Time-Based Greetings

Switch greetings and routing for after-hours, holidays, and special schedules.

Call Queues

Organize callers into queues to ensure efficient distribution to agents.

Welcome Menus

Create IVR-style menus so callers can self-route to the right option.

Voicemail

Professional voicemail boxes and centralized message storage for users.

Voicemail-to-Email

Receive voicemail audio files directly into your email inbox for quick playback.

Voicemail Transcription

Automatically transcribe voicemails into readable text for convenience.

Global Numbers

Acquire local or virtual numbers in dozens of countries to establish global presence.

SIP Trunking

Connect your PBX with robust SIP trunking for scalable telephony transport.

PBX Integration

Integrate with your existing PBX equipment or migrate seamlessly to cloud PBX.

Ring Groups

Ring multiple extensions simultaneously to ensure calls are answered quickly.

Call Forwarding

Forward calls to other extensions, mobile phones, or external numbers as needed.

Call Transfer

Perform blind or consultative transfers between users and devices.

Call Flip

Seamlessly move a live call between devices without interrupting the call.

Call Analytics

Gain insights from call volume, wait times, agent performance, and trends.

Call Recording

Record calls for QA, training, and compliance with flexible retention options.

Call Monitoring (Whisper / Barge)

Supervisors can listen, whisper guidance, or join calls for coaching or escalation.

Call Scoring

Evaluate calls and attach quality scores to agent interactions for coaching and improvement.

AI Insights

Use AI to analyze conversations, detect trends, and generate actionable insights.

Performance Dashboards

Real-time KPIs and wallboard views to track team and contact center performance.

HD Voice

Wideband audio for crisp, clear voice quality on every call.

Secure Calling

Encryption and security measures to protect call data and communications.

Call Alerts

Get notified for high-priority calls, agent events, or SLA breaches.

Spam Blocking

Automatic call screening and block lists to reduce robocalls and spam.

Call Center Features

Advanced queue management, skills routing, and supervisor controls for agents.

CRM Integration

Integrate with Salesforce, HubSpot, Zoho, and other CRMs for context-driven conversations.

App Integrations

Connect to Slack, Google Workspace, calendars, and other productivity tools.

Desktop App

Full-featured desktop client for calling, chat, and collaboration.

WiFi & Data Calling

Make and receive calls over WiFi or mobile data for flexible connectivity.

Admin Portal

Manage users, extensions, settings and company-level configurations in one portal.

Billing & Reports

Transparent billing and downloadable usage and cost reports for analysis.

Global Support

24/7 support and professional services across regions and languages.

Scalability

Easily add users, numbers, and capacity as your organization grows.

99.99% Uptime

Enterprise-grade reliability with redundant infrastructure to keep services available.